I applied online. I interviewed at TUI Group (Londres, Inglaterra) in Feb 2017
Interview
First off you would be measured and then you would sit around and wait. You’d get a presentation into what the company is like and pay etc. Then you’d do a group exercise put into teams to solve a problem each given to the groups. After this if you were successful you’d then be split up to the people that stayed or went home. If you stayed you went on to do a role play scenario, I had to deal with an angry passenger who wasn’t happy with the seat they was given. At the end a 2-1 interview with two of the TUI crew.
Interview questions [2]
Question 1
Give me an example where you gave excellent customer service
Really nice and friendly experience! Actually one of the nicest interviewing processes to be honest - definitely felt heard and welcomed. The interviewers were lovely and came across very human and it was a relaxed environment.
I applied online. The process took 4 weeks. I interviewed at TUI Group (Stansted Mountfitchet, England) in Oct 2024
Interview
Welcoming recruitment team, easy to use interface and straight forward process. The interview questions were very well structured, and they make it feel as if you are having a conversation.
I applied online. I interviewed at TUI Group (Gatwick, England) in Sep 2024
Interview
Brilliant interview process very kind staff, positive and friendly, some details may be vague until you get a contract, apart from that extremely helpful recruitment. Group exercise and interview (and introduction to company)
