I applied online. The process took 2 weeks. I interviewed at TUI Group in Aug 2025
No offer
Negative experience
Difficult interview
Application
I applied online. The process took 4 weeks. I interviewed at TUI Group (Scunthorpe, England) in Feb 2019
Interview
Completed application for part-time role which included multi-choice questions mainly around customer service. A week later I completed a phone interview which included general questions about Tui and a few behaviour questions. Then was invited in for a face to face interview which included a 15min presentation and 20min maths test. Interview consisted of more behavioural questions. Then two references detail requested and they were then checked before invited in for a taster session at the store (4weeks after original applications) which should have been an hour but ended up being two hours
Interview questions [1]
Question 1
What is the hardest thing you have done other than this interview?
Completed an online assessment, followed by a phone interview and an in person interview with a presentation. The presentation task was to talk about one place you’ve been to and somewhere you’d love to go. There wasn’t any other information on the presentation given to me.
Interview questions [1]
Question 1
What customers are your holidays from the presentation aimed towards.
I applied online. The process took 2 months. I interviewed at TUI Group (Bolton, England)
Interview
After a phone interview, I was asked to visit the store for an interview. I was given a math test on conversions rates and simple questions to calculate pricing based on real life scenarios.
Interview questions [1]
Question 1
They initiated a role play scenario and asked how I would greet a customer who walked in.
I applied online. The process took 1 week. I interviewed at TUI Group (Cardiff, Gales) in Dec 2023
Interview
very straight forward and simple. Get set a small mathematics test which is fairly straight forward and then a conversation with store managers. They ask about background, experience and get a feel for your personality