I applied online. The process took 4 weeks. I interviewed at T-Mobile (North Olmsted, OH) in May 2012
Interview
I applied online and got a call back for an interview with store manager. First interview went well and a week later he called me back for another interview with him and his boss the district manager. Second interview went well and the lengthy hireright background check started. Overall it was a simple hiring process.
Interview questions [1]
Question 1
Name a time you had to deal with an angry customer?
The process took 2 weeks. I interviewed at T-Mobile in May 2012
Interview
Great process, except for the background check company. They definitely through me for a loop, but I got hired so not too upset about it.
The interview was all situational questions and due to my experience, it was a breeze. There were many customer service questions and "what if" questions.
Traditionally, the company does the first interview then the background check. The second interview never occurred for me but traditionally that would have been the next step.