I applied in-person. The process took 2 months. I interviewed at Santander in Jan 2017
Interview
It was more of a conversation about my experience, what I wanted to do and where I wanted to be in couple of years. Asked about problem solving and how to manage your clients.
They required an assessment prior to an interview and that shut the door on a possible interview within the next 6 months. I will continue looking elsewhere. Would not recommend.
Interview questions [1]
Question 1
The Assessment was asking about your old manager's opinion and not as neutral as is should have been which made me not like the position as much as before taking it.
I applied online. The process took 3 weeks. I interviewed at Santander (Edison, NJ) in Dec 2017
Interview
the recruiter called me on friday, asked me some questions about my skills and it was easy and short. She then sent me and e - mail with the hiring manager info. I had my second interview in less than a week. it took about one hour but it was easy and the manager was very nice. then two weeks after, I met with the executive manager who was so nice as well.
Interview questions [1]
Question 1
Tell me about a time when you had to deal with a difficult or angry customer and how you handled the situation?