CSR applicants have rated the interview process at Santander with 3 out of 5 (where 5 is the highest level of difficulty) and assessed their interview experience as 100% positive. To compare, the company-average is 60.8% positive. This is according to Glassdoor user ratings.
Candidates applying for CSR roles take an average of 30 days to get hired, when considering 1 user submitted interviews for this role. To compare, the hiring process at Santander overall takes an average of 32 days.
Common stages of the interview process at Santander as a CSR according to 1 Glassdoor interviews include:
Presentation: 50%
One on one interview: 50%
Here are the most commonly searched roles for interview reports -
I interviewed at Santander (Milton Keynes, England)
Interview
Just your average customer service interview, asking a lot about previous experience and to give a lot of examples of different situations based on previous experience. Overall it was very standard for a customer service interview
Video interview where you’ll be asked a series of questions. The process isn’t too haunting but very well to prepare in advance to ensure you can answer properly
Face to face
I applied online. The process took 2 weeks. I interviewed at Santander (Sheffield, Inglaterra) in Oct 2021
Interview
I applied online initially, then there were a set of maths tests to take before being offered an interview, then after a brief phone call I was invited to a group interview with a mini solo interview and then offered the job