I applied through an employee referral. I interviewed at Safelite AutoGlass (Middletown, NY) in Sep 2014
Interview
Hiring was all done online- I submitted a resume, cover letter, and filled out a questionnaire on the Safelite website. I waited a day or two, then called the company and scheduled an interview.
Interview questions [1]
Question 1
Questions were pretty standard for an interview. They wanted to know and relevant experience you might have for the job; what strengths you bring to the team; how you handle time management; etc. After the interview is done, and if you get accepted, there's a simple drug screening. They also drug screen if you get injured on the job or are in any car accidents.
I applied in-person. I interviewed at Safelite AutoGlass (Chandler, AZ) in Sep 2013
Interview
2 step interview. First day is initial paperwork. Second is a call back to take an assessment on a computer at the recruiting office. Results are immediate from assessment and usually they will draw up an offer letter immediately after
Interview questions [1]
Question 1
Do you have prior call center or sales experience? (you do not need to have prior call center but it's a plus)
I applied online. I interviewed at Safelite AutoGlass (Chandler, AZ) in Aug 2015
Interview
3 part process. 1st was a phone interview, then had scheduled a time to interview at the call center. had to do an easy test on computer, then talk to a lady about my past jobs then I had to do a mock sale for a windshield.