Remote Customer Success Manager interview questions

1. What were your roles and responsibilities in your previous jobs and how are they relevant to this role? 2. What's the difference between a contractor and a freelancer? 3. From your understanding, what does Remote do? 4. Tell us the biggest challenge you took on in your last role and how that helped you grow. 5. What is the difference between retention and expansion? 6. What languages do you speak?

What is more important, user experience or customer experience.