I applied in-person. The process took 1 day. I interviewed at Ralph Lauren (Orlando, FL) in Nov 2013
Interview
You sit down with a manager who will have a discussion with you to determine who you are. You will then possibly be called in for a second interview. They ask you some questions concerning why you have chosen the company, your skills and what you have to offer to the company, why they should choose you over someone else, etc. They may even ask you what you think of the brand. They may inquire of other positions you have held in the customer service arena.
The store manager asked for introduction first and asked some questions regarding to previous experiences. They were quiet kind and explained the main responsibilities of the role and a short description of their ideal candidates.
I applied through an employee referral. The process took 2 weeks. I interviewed at Ralph Lauren
Interview
First you apply online. Then you take behavioral tests and puzzles online. Then, you are asked to come in for a in-person interview. Be prepared to talk about the brand answer questions about your resume.
I applied through an employee referral. The process took 1 week. I interviewed at Ralph Lauren (Bath, Inglaterra)
Interview
A quite laid back interview, asked the basic questions about previous experience, and some scenarios about difficult customers and how I would handle them in a correct manner while maintaining good customer service