I applied online. The process took 4 weeks. I interviewed at Pearson (Salt Lake City, UT) in Jul 2017
Interview
Telepone interview. It was very easy and laid back. It was for a low paying position, so there few hiring criteria. The interviewer was kind. However, the time between getting applying and them replying to offer an interviw was quite long--about 4 weeks. It is a flexible and fun part time job. Would reccomend to college students.
Interview questions [1]
Question 1
They asked about customer service experience and for a situation dealing with a difficult company.
I applied online. The process took 2 weeks. I interviewed at Pearson (Boise, ID) in May 2018
Interview
20-Minute phone screen with simple questions followed up with an on-site interview. Both were easy, the on-site interview focused on questions regarding hypothetical situations while on the job and how you would approach them.
Interview questions [1]
Question 1
What would be your approach to dealing with an upset client?
I applied online. The process took 1 week. I interviewed at Pearson
Interview
I was asked to arrange a time for a telephone interview. I gave my preferred times, asking for a confirmation. I never received a confirmation, but did get an email with 3 questions (the interview??). I answered promptly, did not receive any reply until the next week, asking me to let them know if I apply in the future. I found that extremely vague and unprofessional.