Glassdoor users rated their interview experience at Marks & Spencer as 100% positive with a difficulty rating score of 2 out of 5 (where 5 is the highest level of difficulty). Candidates interviewing for Sales Assistant and rated their interviews as the hardest, whereas interviews for Sales Assistant and roles were rated as the easiest.
I applied online. I interviewed at Marks & Spencer (Bridgend, Wales) in Oct 2014
Interview
Upon completing the application online it told me I was successful for an interview and booked me straight in for the next day.
I arrived and 2 people greeted me and completed a role play exercise, if I passed then I would meet with the managers.
The role play was very easy for me & I went on to speak to the managers.
It was quite relaxed and easy.
Interview questions [1]
Question 1
If a customer came in with a complaint, how would you deal with it?
I applied online. I interviewed at Marks & Spencer
Interview
After applying online, they contact you within a few days for an initial interview and an examination. Once you pass, you are scheduled for a panel interview which is considered the final stage of the process. They also inform you of a 2-year working bond if you decide to accept the position.
Interview questions [1]
Question 1
Are you willing to work on different shifts? Are you willing to work even on weekends and during the holidays?
I applied through a recruiter. The process took 2 weeks. I interviewed at Marks & Spencer in Nov 2014
Interview
Interview through agency. Good background information given on requirements. Interview with two people from project team, one the line manager for the role, who asked the questions. The other was more an observer and did not ask questions. Very clear agenda given at the start of the interview. Chatty and reasonably informal, going through job history, then very structured around 4 key competencies chosen by interviewer from a longer list (did not share others), asked for one example of experience to cover each competency. Timed to an hour on the clock.
Interview questions [1]
Question 1
Questions around project and technical experience and working within a team. Nothing unexpected or designed to catch anyone out.