Glassdoor users rated their interview experience at Marks & Spencer as 100% positive with a difficulty rating score of 2 out of 5 (where 5 is the highest level of difficulty). Candidates interviewing for Sales Assistant and rated their interviews as the hardest, whereas interviews for Sales Assistant and roles were rated as the easiest.
I applied online. The process took 2 weeks. I interviewed at Marks & Spencer
Interview
After get through the online test, you will receive email which invite to attend the Assessment Center. On that day, you will be given a scenario about customer, and require to deal with that customer (one of an interviewer will act as a customer).
If you perform well enough, your future Line Manager will come for 1:1 interview.
Interview questions [1]
Question 1
Performing a scenario in front of judge, prove that you care about customers and can deal with their demand/queries
I applied online. The process took 2 months. I interviewed at Marks & Spencer in Jan 2015
Interview
4 stage process: (1) Online application; (2) Online tests, numerical and verbal reasoning; (3) Telephone/video interview; (4) Assessment day.
I had the telephone interview which consisted of standard competency-based questions. As I am aware, the video interview is very similar, however speaking to a blank screen and recording your answers.
The assessment day consisted of a group exercise, a role play, an analytical study and presentation, and finally a one-to-one interview. Took all day, but they provide lunch, refreshments and even pay for travel!
Interview questions [1]
Question 1
Describe a time when you had to change a way of working.
I applied online. The process took 1 week. I interviewed at Marks & Spencer in Jun 2013
Interview
The first stage is an online application which includes watching videos and answering questions, as well as, a personanlity test. If you pass, you can book an interview, but it is first come first serve!! When you arrive for interview the first stage is a role play with HR and if you pass interview with Manager. They tell you on the spot if you get it! Then you choose a working contract.
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