Glassdoor users rated their interview experience at Marks & Spencer as 100% positive with a difficulty rating score of 2 out of 5 (where 5 is the highest level of difficulty). Candidates interviewing for Sales Assistant and rated their interviews as the hardest, whereas interviews for Sales Assistant and roles were rated as the easiest.
I applied online. I interviewed at Marks & Spencer (Weybridge, England) in Mar 2026
Interview
Straight forward interview. Did an online assessment and then got invited for a in person interview a few days later. The questions in the interview were your typical situational and behavioural questions.
Interview questions [1]
Question 1
Tell me about a time you delivered excellent customer service
Face to face interview with manager, asks about 6 or 7 questions from booklet relating to customer service and previous employment or flexibility. Most of these are very basic "tell me about a time" questions, and they dont have to be job related
Interview questions [1]
Question 1
Tell us about a time where you provided excellent customer service
I interviewed at Marks & Spencer (Londres, Inglaterra)
Interview
It is very conversational. Relaxed environment, not too formal. They simply want to know that you have a customer-first mindset. Will also briefly ask about past experiences and upcoming availability.