Macy's Sales Associate interview questions

I began by going to the local Macy's department store and submitting my job application on one of their computers. Next, I received a call from someone in the human resources department and was asked a few introductory questions (i.e. why I was interested in retail, what was my prior work experience, etc.). Then, I was called in for a formal interview.

The woman who was supposed to interview me was stuck in a meeting, so another woman (a manager I ended up working for) ended up interviewing me instead asking me basic interview questions like, "Give me a time when you gave outstanding customer service."