Lowe's Home Improvement Assistant Store Manager interview questions

Get a call after applying then they do a pre screen then let you know that you have an interview and schedule it. Then interview is about 9 situational questions with HR and manager giving interview alternating questions.

Asked about experience and what would you do in this situation, how would you handle a customer in a department you no nothing about? what would you say to an associate that was not giving the correct information customer and you know it will cause a problem, Do you interrupt or let them finish and correct them afterwards? If an associate is having performance problem how do you get them to be a more productive associate?