Liberty Mutual Insurance Inside Auto Claims Representative interview questions

The first step was to apply online which includes an assessment, the entire process takes roughly 1 hour. If you pass the online assessment you will be contacted for a phone screen which takes another 30-45 minutes. Upon successful completion of the screen you're invited to an on-site interview. This interview is rather long and actually consists of four separate interviews with different managers (they all ask the same exact questions, seems like the process could be more efficient) and a job shadow. All of this takes approx 3.5 hours. They interview in groups so you'll most likely have at least three more applicants with you. At the end they don't really say much and just walk you out without giving you any sort of time frame or even "goodbye" lol. I'm in financial sales and have a business background so thought I had a pretty good shot at the job...guess not. several weeks later I still haven't heard anything back yet, i'm not losing any sleep over it.

took a mock call test, toured the office, sat with a rep, listened to calls, answered questions about experience and resume, got the chance to ask any questions that I had, reviewed the training requirements