Liberty Mutual Insurance Customer Service Representative interview questions

Was a relaxed interview process. Two people interview me. There were a lot of behavioral questions. It ended with me going to the actual call center and observing someone perform the actual job.

They have a two hour application process filled with assessments, which I finished. I got an email saying to schedule my phone interview. I clicked the link for it the moment I received the email. By the time I'd scheduled my interview I got another email saying that they were moving on with other candidates. Terrible business practices. The two emails were sent only three minutes apart. I'm a veteran in need of a job and this was an awful disappointing waste of my time.