I was contacted by a recruiter for a 25-30 minute phone screen. This involved questions about my current position, education, and work related questions. They asked me to name my weeknesses, what I could bring to the company, and have I ever dealt with an upset customer. About a week and a half later I was contacted for an onsite interview. The interview portion was approximately twenty minutes and then they took me to the department to take a data entry test. For the data entry test you are provided a paper with item numbers and quantities. You must enter the items and quantities in the order they are on the sheet. The interviewer stresses accuracy is more important than time. The form provided with the item numbers and quantities are small. Everyone throughout the entire process was very nice beginning with the recruiter all the way to the two people who interviewed me.