H&M Sales Associate interview questions

The group assessment was held in the store I was applying for. There were two managers present and conducting the interview. We started off with ice breakers - we were given a piece of paper with a question on it and we had to answer it. For example 'if there was a movie written about your life, what would it be about and who would be the actor/actress that played you?' We were then split in to small groups and we had to write down 5 things that we thought were key to being a H&M sales associate. We had to present it to the rest of the group. In the same groups, we were then given different examples of customers coming in to the store for fashion advice and had to cut out appropriate clothes, accessories and jewellery and anything else we thought was relevant from magazines and stick them on paper, which we also had to present to the rest of the group. After that, we were given different scenarios that we had to discuss as an entire group and come up with a conclusion to present to the managers interviewing us. For example 'if a colleague called in sick and you saw them out shopping in town, what would you do?' It finished with the manager saying they would call us with a decision as to whether we were successful or not. I had my group interview on a Tuesday and I had a call on the Friday of the same week to say I had been successful! I accepted the job!

for me was easy. classic interview. 1st interview is over the phone, second with a department manager and 3rd general manager.the 3rd interview was a little intimidating because it was with the general manager.