I applied online which had a questionnaire, and I was called within a couple of weeks to schedule a phone interview. The phone interview just had a few questions like why I chose H&M. I was asked for a brief description of my work history.and was informed about what the job consisted of. Then I was scheduled to come in for a formal interview the following week. The formal interview I was asked to talk a little about myself, my work history, what I loved and least liked about certain positions etc. Then I was called 2-3 days later asking if I could come in for a follow up and when I showed up I was told I had the job and went over my pay and signed a few papers. It was a great and fast process compared to most I have been through. I felt very comfortable talking to the two managers, I felt like I could be myself and they didn't take forever getting back with me which I very much appreciated. Also they aren't expecting you to dress in a 3 piece suit for interviews. They want you to dress your style and personality. They are all about individuality.