I applied in-person. The process took 3 weeks. I interviewed at H&M (Washington, DC) in Aug 2009
Interview
I applied in person and was called in for an interview within a weeks time. It was a group interview were they had us doing different activities to see how much of a team player we was. About a week after that I was called for a second interview by the in store HR Manager, we sat in a fitting room. The interview was fast and simple, a couple days later I got the call stating that I had gotten the job.
Interview questions [1]
Question 1
When I was asked about visual, I was new to retail and new nothing about visuals at the time.
I applied online. I interviewed at H&M (Fairfax, VA)
Interview
Great process and team, connecting with everyone felt very easy. I had some behavioral questions and some about my experience. Ultimately they decided to move forward with someone else. I would recommend giving it a try.
Very easy interview with one other person who applied. Asked about how you might handle a difficult customer, who you are, etc. Second interview was basically just the job offer and signing papers.
Interview questions [1]
Question 1
How would you handle a difficult customer? What is one thing you noticed in our store that you would improve?
It's a group interview and in mine there were x4 other people. We introduced ourselves and got split into teams to complete a task on their values. Then we were split into different teams and were given a hypothetical customer who wanted help with their outfit - we had to create an outfit accordingly therefore roamed around the store to find clothing items that fit the brief. Afterwards, we explained why we chose those clothes and then were asked x2 competency-based questions.
Interview questions [1]
Question 1
Why do you want to work at H&M? Tell me x3 things about yourself. What does fashion mean to you and what is your fashion style?