I applied online. The process took 3 weeks. I interviewed at Conduent (Bakersfield, CA) in Dec 2016
Interview
They asked if I knew how to work an iPod and asked general interview questions about experience. Told me about the job description. It turns out the person who interviewed me was just a standard advisor.
I applied online. The process took 2 weeks. I interviewed at Conduent (New York, NY) in Feb 2018
Interview
A week after applying I was sent 4 assessments to complete. After completing I was sent information for day and time of first interview. This interview have job description, job expectation and benefits. Then I was cleared for 2nd interview which was a voice interview 10-20 min long. More formal interview. The next day was my video interview with a hiring manager. Did a simulation... Answered a couple "tell me about a time" questions. Told me he would make a decision over the next couple of days.
Interview questions [1]
Question 1
tell me about a time you had to handle an upset customer. what happened?
I applied online. The process took 3 days. I interviewed at Conduent (Remote, OR) in Dec 2017
Interview
It was a three step process. The first one ask you pretty basic questions, the second one is a little easier asking the same questions, but the third one ask different questions and this is where you are scheduled. Be sure to empathize.
Interview questions [2]
Question 1
If a customer calls in about a printer not working how would you help them?