Numerical and logical reasoning • Not as hard as other companies, but still take your time. Video interview • 3 Questions, able to re-record answers. 1 practice question. Face to face interview • With a client Director and current associate on the program. 45 minutes, make sure to ask them questions to show you have done research. Ensure you know your CV and come with a bank of competency examples, as the questions were all competency/strength based. Assessment Centre • 2-day process. Go down the night before for networking meal+drinks. Relax and be yourself, you will hear that advice a lot but it’s true. The next day is taxing but rewarding, featuring a variety of tasks. Very well organised.
I applied online. I interviewed at Computacenter (Londres, Inglaterra) in Oct 2021
Interview
1 - Application
2 - Online assessment: complete the online assessment within 48 hours of receiving the link.
3 - Video Interview: 3 questions with only one chance to record, you will have a minute or so to answer the questions shown on the screen.
4 - In-Person Interview (teams at the moment)
5 - Assessment centre
Interview questions [1]
Question 1
Tell me about a time when you had to deal with a difficult customer
Tell us about a time you had to adjust your communication approach to suit a particular audience
Tell us about a time when you improved a process
multiple steps in the process, interview, assessment centre etc. They all had varying difficulty but overall was a positive experience. Out of all the assessment centres and interviews I did I think this process was one of the best
Interview questions [1]
Question 1
When was the last time you dealt with a difficult customer experience?