It was smooth overall, but their process of teaching policies 3-4 times is so hectic, and HR never respond back to you once you are in production. You are being judged by your individual score every time to talk to upper managers and this loop will keep on going.
I applied online. The process took 1 day. I interviewed at Cognizant (Coonoor) in Aug 2023
Interview
It was smooth. It was two rounds. One with manager and another was typing round. The results was also announced immediately after the interview process. It level of difficulty was easy to moderate.
Initial and final interview went on smoothly. Got the results within the week. Only took less than 5 minutes for both interviews, was asked basic questions. Not that hard to be honest even though I had no experience as a customer service representative that time.
Interview questions [1]
Question 1
What were you doing during the time you have no work?