I applied in-person. The process took 1 week. I interviewed at Coach in Nov 2011
Interview
I filled out an application and returned it to my local Coach store. The manager who took my application asked me a few questions about my past work experience and a few questions about my ehnicity (I'm East Asian). She wanted to know because they get a lot of Asian customers and needed someone who could speak an East Asian language on board. I told her I speak two East Asian languages fluently. She asked me to schedule for an interview on the spot. I went to my interview with the store manager the following week, which turned out to be a group interview with 2 other girls. I think the interview lasted around an hour. It was the longest interview ever! The store manager was super nice, but she asked A LOT of questions. You name it, she asked it. The store manager called me two days later and offered me the job.
I accepted the offer, but I ended up quitting after a month and a half because the hours suck and you have to be on call. They ask people to go home when it's slow, too.
Interview questions [1]
Question 1
What was the most difficult thing you had to learn in a short period of time? Did you succeed?
The process took 1 day. I interviewed at Coach (San Francisco, CA) in Nov 2008
Interview
it was for a seasonal sales position and it was in a group setting where two managers would explain to us what they're looking for and the requirements that coach expects (sales goals, customer service, etc)
then they would give us scenarios, eg it's just you on the floor and there is a couple looking at a handbag, another customer just walked in and the phone is ringing..what do you do
they also put you on the spot and ask you to demonstrate for them, role play and pretend you are the sales associate and they are the customer--to see how you'd sell to them