Skip to contentSkip to footer
  • Community
  • Jobs
  • Companies
  • Salaries
  • For Employers
      Notifications

      Loading...

      Elevate your career

      Discover your earning potential, land dream jobs, and share work-life insights anonymously.

      employer cover photo
      employer logo
      employer logo

      Capita

      Engaged Employer

      About
      Reviews
      Pay & benefits
      Jobs
      Interviews
      Interviews
      Related searches: Capita reviews | Capita jobs | Capita salaries | Capita benefits
      Capita interviewsCapita Customer Service Adviser interviewsCapita interview


      Glassdoor

      • About / Press
      • Awards
      • Blog
      • Research
      • Contact Us
      • Guides

      Employers

      • Free Employer Account
      • Employer Center
      • Employers Blog

      Information

      • Help
      • Guidelines
      • Terms of Use
      • Privacy & Ad Choices
      • Do Not Sell Or Share My Information
      • Cookie Consent Tool
      • Security

      Work With Us

      • Advertisers
      • Careers
      Download the App

      • Browse by:
      • Companies
      • Jobs
      • Locations
      • Communities
      • Recent Posts

      Copyright © 2008-2026. Indeed, Inc. "Glassdoor," "Worklife Pro," "Bowls," and logo are proprietary trademarks of Indeed, Inc.

      Company Bowl sample

      Want the inside scoop on your own company?

      Check out your Company Bowl for anonymous work chats.

      Bowls

      Get actionable career advice tailored to you by joining more bowls.

      Followed companies

      Stay ahead in opportunities and insider tips by following your dream companies.

      Job searches

      Get personalized job recommendations and updates by starting your searches.

      Customer Service Adviser Interview

      Mar 14, 2022
      Anonymous employee
      Accepted offer
      Positive experience

      Other Customer Service Adviser Interview Reviews for Capita

      Customer Service Adviser Interview

      Feb 24, 2025
      Anonymous Interview Candidate
      Birmingham, Inglaterra
      Average interview

      Application

      I applied online. I interviewed at Capita

      Interview

      Gaming game that tests your thinking and response in certain circumstances and test your thinking and literacy there’s also maths in it as well and the game has a certain time period

      Interview questions [1]

      Question 1

      About my personality and human behaviour
      1 Answer
      No offer
      Negative experience
      Difficult interview

      Application

      I applied online. The process took 2 weeks. I interviewed at Capita (Birmingham, Inglaterra) in Feb 2025

      Interview

      It was a microsoft teams interview where told me about the job and then asked me questions it was meant to last 30 mins but only lasted 15 but I didn't get it :( .

      Interview questions [1]

      Question 1

      What experience do you have?
      Answer question

      Customer Service Adviser Interview

      Jan 5, 2023
      Anonymous Interview Candidate
      Leeds, England
      Declined offer
      Positive experience
      Easy interview

      Application

      I applied online. The process took 3 weeks. I interviewed at Capita (Leeds, England) in Nov 2021

      Interview

      It was interesting and interactive. It started with the interviewer telling me about the company and the benifits/perks of working with Capita. She then moved on to ask me a couple of questions. The call ended with her giving me a feedback on the process.

      Interview questions [1]

      Question 1

      1. Why do you think you’re a good fit for this role? 2. Why are you applying for this role rather than something in line with what you studied? 3. Give an example of when you went above and beyond for a customer. 4. How would you deal with a difficult customer? 5. Why do you think this company will be a good fit for you/ why did you apply to capita
      Answer question