The process took 2 days. I interviewed at CIBC in Mar 2010
Interview
I applied on a wednesday, got called up on a thursday and offered the job on a friday. First interview was on the phones and it lasted for about an hour and the main gist of it all was about how i met sales targets and managed different computer applications.
2nd interview was a face to face interview and the interviewer already gave me sample questions tht would be asked on the interview day. like: describe a time when you had to go over and beyond to help a xo; how do you adjust to changing targets? etc
Interview questions [1]
Question 1
What would you do if you were not meeting your sales (for the month) target and you had 2 weeks to the end of the month?
The process took 1 day. I interviewed at CIBC (Sidney, MB) in Jan 2011
Interview
I sent a general resume, and they called me to offer a part time position as a teller if I moved to northern manitoba. Considering my master's degree, I don't see why they would even offer that position.
Interview questions [4]
Question 1
Tell me about a time when you had to deal with a difficult situation
The process took 1 day. I interviewed at CIBC in May 2010
Interview
I applied for the customer service representative position, and I was contacted (phone) to do an interview within a few days. It was only one interview with two individuals back in the spring of this year. I didn't do much preparation because it was an entry level position. I just tried to brush up on my behavioural questions.
The interview was relaxed and seemed a tad informal actually. It was mostly behavioural and "getting-to-know-you" type questions (about 12 or 13 or so). A couple of knowledge-based questions. I got the offer the next day. The workplace is very structured and rigid. Not a lot of room for flexibility but great people working there.
My advice? Don't sweat it. Just know what you did in your previous job(s) or school experience and somehow tie it in to the customer service position.