I applied online. The process took 2 weeks. I interviewed at CIBC (Vancouver, BC) in Jul 2018
Interview
It was not that tough and they ask things related to customer service experience. They were trying to find the link of my old experience to the role at Cibc
The interview questions were quite standard with a lot of behavioral questions. It was everything you would expect from a big band interview. After the interview, I heard back after a couple of days for a follow up interview.
I applied online and was requested to do a phone interview. The interview was very short, about 10 minutes and two weeks later I received a call to go into the branch for a second interview. Overall, the questions asked were simple.
Interview questions [1]
Question 1
describe a time you dealt with a difficult customer