CIBC Customer Service Representative (CSR) interview questions

I applied online and then got a phone call about 3 days later to set a time for a phone interview that lasted about half hour. Now I am still waiting to hear from them.

Applied online, the next day I got an email from HR to set a phone interview time. Had the interview 2 days later. A week later, I got a call from a bank manager to set in person interview. 2 days later, accepted job offer.