CIBC Financial Service Representative interview questions

First came a phone interview with general questions, after that an in person interview at the CIBC downtown headquarters in Montreal. Interviewer was fair but rigid and maybe a little intimidating for some people. Asked scenario specific questions in order to determine what kind of person you are based on your reactions.

Received an email right on the next day after my resume and cover letter were dropped at the career open house. I had a phone interview first, which was going over previous experiences, resume and yourself. The second phone interview was with a manager. She asked about availability and willingness to travel and make outbound calls; then moved on to behavioural questions. She mentioned about face-to-face interview as a next step.