CIBC Customer Service Representative CSR interview questions

None, most questions were pretty straight forward

30 min phone interview, asked normal behavioral questions. tell a time you delivered an exceptional customer service, and what you did make it outstanding. tell a time you have a pass some disappoint massage to the customer. and sales target related problem. why you are qualified for this job, give an example about pay attention to detail. Be prepared and try the best to give the answers that the interviewer wants to hear.