I applied online. The process took 6 days. I interviewed at Booking.com (Manchester, Inglaterra) in Jun 2016
Interview
sent in CV, cover letter, there is also an option to add your LinkedIn profile (all via company website)
Invited for Interview the very next day, had a talk with the recruiter who was very nice and informative, then there was an 'assessment' which was to write an email reply to a customer (all the info needed is given on a separate sheet, just need to write it up)
Interview questions [1]
Question 1
- If a customer called to cancel their booking, how would you retain that booking?
- What are 3 good things and 3 bad things about your CV?
- What do you do to relax after a tiring call/day
- What would you do if the communication between yourself and your co-worker broke down, what would you do to repair it?
- What were the positives of your last job and what were the negatives?
- What was one time you were really under pressure and how did you overcome it
I applied online. The process took 2 weeks. I interviewed at Booking.com (Manchester, Inglaterra) in Apr 2022
Interview
The process was nice, professional but friendly. First stage after sending application was filling test online with scenarios and language test, later I had a short call with recruitment. After that, the next stage was an interview with managers that asked more questions and asked me to say something about myself, they also spoke about the company and answered any questions I may had. Overall, it was great experience
Interview questions [1]
Question 1
Questions about my skills, experience, how would I deal with upset customer and other questions related to this job
I applied online. The process took 1 day. I interviewed at Booking.com (Manchester, Inglaterra) in Apr 2017
Interview
it was easy, a few questions about you, and then you have to translate two documents, first into your native language , and after that the same but into english.
Nice and friendly environment. The interviewer was really easy-going and tried to make me feel comfortable. The whole process took more than one hour and I also had to translate 2 documents from English to French and vice verca
Interview questions [1]
Question 1
Tell me about a time when someone criticized your performance. How did you act?