I applied online. The process took 2 weeks. I interviewed at Barclays (Neath, Wales) in Aug 2016
Interview
online application where by you had to fill out some details and submit your C.V. After this part I was then invited to take part in an on line test. It was then a few days later that I was invited by email to confirm a date for an interview
Interview questions [1]
Question 1
Name a time when you provided excellent customer service.
I applied online. The process took 2 weeks. I interviewed at Barclays (Worksop, England) in Aug 2016
Interview
Firstly I had to do an initial application form which was straightforward asking the basics, then was invited to complete an online assessment which was a situational judgement test, following that I was asked to complete a numeracy and literacy assessment and was then invited to attend a face to face interview. If I had passed this stage they would have then gone on to do a background check before offering the job. In the interview there was the branch manager and an assistant that took notes. To begin with it was very friendly getting to know me as the candidate and a brief insight to my experience, qualifications were not brought up at all. After the introduction they explained the competency based part of the interview which would test the competencies given to the candidate via email prior to the interview. This part of the interview consisted of questions relating to risks, interpersonal skills and abilities, technical knowledge etc. Overall a very professional yet relaxed experience. A week later I received an email telling me I was fit for the role but on this occasion they were not going to offer me the position.
Interview questions [4]
Question 1
Give an example of a time where you had to follow company policies in order to solve something.
I applied through college or university. The process took 1 week. I interviewed at Barclays (Penryn, England)
Interview
Interviewing for the community banker apprenticeship. No online tests like other roles I had applied for. Interview was very quick and they only had 3 main questions which can be found on the site.
Interview questions [1]
Question 1
When have you experienced great customer service and how did it make you feel?