BT Group Customer Service Advisor interview questions

It was a friendly chat . The interviewers were nice and professional. They also responded on time and the recruitment process was quick. They required further documentation and it was really smooth sending it over. The final interview is in person.

once your cv has been reviewed and you qualify, next phase is a phone interview to determine suitability. after this stage, then another interview is scheduled at the office with the team lead. the interview is semi-formal and questions are STAR related to determine how the skills match the job role and functionality.