Unclear process. Hiring manager reached out, productive phone call. Then HR called, however, HR rep was unfamiliar with the possible package, provided wrong information, was very distraught after a question to clarify the relocation package, and then cut the meeting short. They then proceeded to pass wrong information to Hiring manager, which then required another hour of conversation to correct the misinformation. At the end, HR rep reached out again and said sorry I gave you wrong information, and it turned out the bonus package is 10% less than what they said it would be.