Apple Home Advisor interview questions

The first of the interview processes was a basic phone screening asking about general background and to confirm proper phone skills. The 2nd part is a phone interview with a list of troubleshooting scenarios asking how that issue would be handled over the phone. 3rd was a FaceTime interview to ask further troubleshooting questions and how someone is able to use past experiences to help with the trouble shooting process.

It is a remote position, therefore it was a remote interview over FaceTime. After I applied I heard back the next day about scheduling an interview. I only had one interview with a hiring manager then about two weeks later I got a request for a background check and after that I got an offer. Very laid back took about an hour. They asked some technical questions and did a mock phone call with an angry customer.