Apple Home Advisor interview questions

I got a call from the hiring manager, we setup a time to chat. As far as I could tell, everything went GREAT. I truly can not fathom I guess of why I did not get the position. AND I've been doing the same job (supporting apple devices at home with another company) for 3 years ALREADY!! It's just crazy that I actually got denied!! On top of that Im ranked in the top 10 of my company out of 150!!! AND I've been doing tech support for mac and windows for 20 YEARS NOW!!!! How I failed the interview, I have no idea.

Professional and asked quality questions. Wanted to know about you as a person and if you were going to be a good fit to work for the company. The initial was a phone interview and then the formal interview with 2 people present.