I applied online. The process took 2 weeks. I interviewed at AT&T in Mar 2013
Interview
I applied online and recieved a call from HR within a week. The college recruiter was a nice lady from Florida, she called on a tuesday and scheduled a webcam interview on friday; she will send a link which allows you to download the AT&T webcam connect. She is very polite, friendly, and makes you feel very comfortable during the interview. I actually thought I was doing very well because she would respond to some of my interview answers, for example, when she asked about a weakness after I explained my answer in detail she told me a story about when she had to interview 500 people. The interview took 30 mintues and after the interview I was allowed to asked questions. I asked about the day-to-day responsibilitites and the next step in the hiring process; I felt like I should of asked more questions. She told me I would hear back from her on Tuesday. I felt very confident about the interview, but on tuesday morning I received a email explaining I didn't meet all of the required criteria for the position. None of the questions were difficult.
Interview questions [1]
Question 1
Tell me about your resume. Why Retail? Why the program? Where do you see yourself after the program? What do you know about AT&T? How do you feel about commission based salary? Are you willing to relocate? Tell me about a time you had to give someone feedback. Tell me about a time you dealt with an angry customer. Tell me about a time you had a successful sell. Tell me about a time you had to help someone through change. Tell me about a challenging obstacle and how did you overcome it. Three strengths and one weakness. A decision you made that you regret. A time you were in an unethical situation and what did you do.
I applied through college or university. I interviewed at AT&T (San Antonio, TX) in Feb 2013
Interview
apparently there are 3 total interviews. I did not make it past the first interview; most of the questions were situational. For example, tell me about an ethical decision that you faced, and how did you handle it?
Interview questions [1]
Question 1
Tell me about a time when you turned in an assignment late and what was the outcome?