I applied online. The process took 1 day. I interviewed at AT&T in Jan 2011
Interview
Initial step is a phone interview. The interview was surprisingly aggressive with specific requirements to have used specific models and types of equipment and software (some proprietary to AT&T). May have simply been the interviewer or the position.
A post interview review of the job posting (and others) does indicate a desire to have and exceptionally close fit between any new hires and the existing position / duties. Potential candidates should be familiar with current AT&T equipment, software and procedures.
The process took 5 days. I interviewed at AT&T (New York, NY) in Dec 2010
Interview
The process was easy. I got an email from the local recruiter saying that my resume and application had piqued her curiosity, and that she wanted to have an interview. We then set up a phone interview which ran for about 45 minutes.
Afterwards she contacted me within a few days to follow-up and let me know that I was not selected to go to the next round.
I applied online. The process took 2 weeks. I interviewed at AT&T (Oklahoma City, OK) in Jan 2011
Interview
It started with a group phone interview. A few days later I went in and took a 2 hour skills test. It was a virtual call center and I had to take calls. It was multiple choice. That was pretty easy. After the test was over I was told that I had passed and set up a 1:1 phone interview a few days later. I did the phone interview and got an email to come in for a 1:1 interview with a hiring manager. I did that interview and still have not heard back.
Interview questions [3]
Question 1
Explain a time that you had to deal with a difficult customer. How did you handle it.