I applied online. The process took 1 day. I interviewed at AT&T (Santa Rosa, CA) in May 2011
Interview
Applied online, replied for a phone interview three days later for the next day, I confirmed the same day. They did not call for the interview, followed up with another email and was told they double booked the interview but did not inform me. I rescheduled for the following day.
Interview questions [1]
Question 1
All questions were standard - how do you manage multiple equally important and equally urgent tasks, etc?
I applied online. The process took 1 day. I interviewed at AT&T (Austin, TX) in May 2011
Interview
The online assessment takes some time. It is lengthy but easy. The phone interview was short, about 12 minutes. Not very in depth, mainly dealing with how a person handles sales and customer service situations, none of which are very difficult. The interviewer did not appear to be ideally suited to conducrt the interview, as they did not appear to know basic concepts of sales and customer service. Most of the time was spent in repeating concepts or explaining them.
Interview questions [1]
Question 1
Having interviewed extensively over the phone and in person. There were not any difficult or unexpected questions.