I applied online. The process took 3 days. I interviewed at AT&T (Fort Worth, TX) in Aug 2011
Interview
The phone interview was very easy, the recuriter asked a few questions, then advised what the position was about, and what I should expect in the face to face interview. The in person interview consisted of two person interview, where one asked situation question, the other person wrote down the answers. Next was an over the phone sales presentation, where I had to sale a product of my choice to one of the managers over the phone.
Interview questions [1]
Question 1
Tell me a time, when you over promised a customer, when you knew in advance you could not deliver on your promise, how did you handle it, and what was the outcome?
I applied online. The process took 2 months. I interviewed at AT&T (San Diego, CA) in Sep 2011
Interview
First thing a prem tech does is take a Logical Test to see if you can understand the concepts that you might be put in front of.
This is just the first step to getting the interview. You then have a one on one interview with the hiring manager. If you pass this you will be sent for a physical assessment consisting of doing a sit-up and holding it in various positions.
If you pass that you will be sent to drug and background screening.
Then after all that is clear you will MAYBE get a job if there is space, just when you think they arent going to call you after 2-3 months you get the call back to start.
Interview questions [2]
Question 1
When you are in a customers house and they ask you to mow the lawn what do you do?