I applied online. The process took 3 weeks. I interviewed at AT&T in May 2012
Interview
I was called to come in for a one on one interview. The type of interview was called "behavioral style". Basically, you are given a number of questions in which you are asked to thoroughly explain how you handled various situations that you may have experienced in previous places of employment. The next day, I was e-mailed saying that I would be required to submit a drug test and information for a background check in order to get an official job offer, which took about 1-2 weeks to go through.
Interview questions [1]
Question 1
Describe a situation in which you dealt with an irate customer and what was the outcome.