AT&T interview questions

had a phone interview with tech guy to determine knowledge level, then progressed to a 1:1 interview with Director, then group interview with sales team.

First fill out an application online. If your criteria matches what they are looking for, you will receive an email telling you when to come in and what you need to do. Prior to going in for your interview, you will need to complete about 2 tests to make sure you are compatible with the position and job. After you have passed, you will receive your score and it looks better, of course, for your interview. They will run a background check and drug test and the background may not come back until after you completed your interview. It is a customer service position but the job is based on the selling of other AT&T products, thus the name of the position, SALES ASSOCIATE. If you are not good in sales, then don't apply because sooner or later, you will either be terminated or forced to resign. If you are not good with people, don't apply; same situation. They can teach different ways to get a sale but they can't teach you to be nice and cordial.