They ask you a lot of scenario questions and look to see how you respond. For example, they asked me to pretend to do a sales call and to mention how I would speak on the phone to the client if I was trying to gain a new customer.
Interview questions [1]
Question 1
Pretend you are doing a sales call to a client who is not currently using ADP as their payroll processing. Reenact what you would say to them to gain their business.
I applied through a recruiter. I interviewed at ADP (Rockville, MD) in Mar 2018
Interview
First I worked with a recruiter, then I had multiple interviews in person and phone. They had me analyze an industry paper and create a presentation based on an assigned account.
Interview questions [1]
Question 1
They asked about my experience with cold calling/prospecting.
process was very thorough and i felt like they wanted to make sure it was a match on both sides. they wanted to find the right individual, while also wanting me to feel like this was the right career move for me at the time