ADP Client Support Specialist interview questions

First, there is a phone interview. The recruiter asked the basic questions (e.g. explain your most recent position, what did you do, what are your salary expectations, what are your goals, etc.).If you do well, you are required to take an online assessment (approx. 45-60 minutes). The assessment consists of questions about your personality and how well you are able to navigate the software. Lastly, there is a face-to-face interview. The scheduler will actually email you a prep sheet to help you get prepared for your interview (Very helpful!). On interview day, the women I met with were very nice and sort of easy to talk to. They are mostly interested in your ability to problem solve, think critically, and handle stress. They will ask a range of loaded behavioral questions that require you to think a little bit. So, have some good success stories. Do your reseach about the position you are applying for and the company! Most importantly, try to relax and stay calm.