ADP Client Service Representative interview questions

I applied online and was scheduled a phone screen with a recruiter. The recruiter was relatively unpleasant and was unfortunately not listening to what I was saying. I counted at least 3 times where he asked me a question that I had specifically answered, in-depth, in the 60 seconds prior. It was the most impersonal phone screen I have experienced, and was very clear that he was working off a checklist to just input the data required. I was then sent 2 hours worth of questionnaires and customer service activities. I am confident I performed well on these as I’ve done a few near-identical tests and have always been provided my scores, which have been 94%+. I didn’t hear back for over a week, and received an automated reject email with no explanation. It was disappointing because I was really interested in this position, and I have 5 years of relevant experience.