Zurich Insurance reviews

4.0

80% would recommend to a friend

(1,524 total reviews)

Mario Greco

96% approve of CEO

71% positive business outlook

Zurich Insurance has an employee rating of 4.0 out of 5 stars, based on 1,524 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Zurich Insurance employee rating is in line with the average (within 1 standard deviation) for employers within the Seguros industry (3.7 stars).

Reviews by job title

2K reviews
2.0
Feb 7, 2016

Lost

Recommend
CEO approval
Business Outlook

Pros

- Some great initiatives; great thoughts and ideas. - Some really good people - Physical working environment is OK - Re-numeration is OK

Cons

- No backbone. Scared to make decisions as everyone that has an opinion can provide it and be expected to have an influence - Many layers of middle-management that think they are important (add no real value), with the matrix environment making accountability unclear - Change is the norm; so much so that delivery is impacted and results take a long time to occur. (A few years ago, this was a 4/5 star company)

2.0
Feb 5, 2016

Adminstrator

Recommend
CEO approval
Business Outlook

Pros

Good reputation and good to have on CV. Lovely Staff and used to have a great name in the industry but the reputation is being damaged due to change of senior managers and the replacements are not up to the job. They brought in Vanguard Consultancy to change the "System". Vanguard talk up a great storm but don't deliver.

Cons

Very difficult to work due to restructure into self managed Pods. Following the "Vanguard Method" - The Vanguard Consultants are a disaster. All talk and no delivery. No Self Management at all as decisions are handed down. The previous dedicated specialist back office teams have been dismantled and all mixed up into Pods. Pod members not listened to and we now have massive backlogs of work. There is no planning, absolutely no career path as everyone in on the same level but different salaries. No training provided but lots of work that you are not skilled to process. Senior Managers inept and keep changing the "plan". Pods being lead by "Coaches" (some of them are toxic and spend their time sucking up to Senior Managers who seem blind to the nonsense and lies of the toxic). Staff gagged by Vanguard who talk at you until you are brow beaten into submission and you have to agree (even if you know the plan they are proposing will not work). Given massive backlog, we now have to undertake an Pod Exercise on "Why Pods are better?". Really!!! So instead of doing the work, we will down tools to talk about the wonder of the Pod that has directly resulted in backlogs. Staff leaving all the time and we are losing their talent and experience - leading to larger backlogs as we cannot do the work without the training. Madness.

5.0
Feb 4, 2016

Zurich

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Great people, great company, lots of things to do.

Cons

The companies has difficulties to execute its strategy.

Viewing 1420 - 1422 of 1,524 Reviews

Glassdoor has 4,143 Zurich Insurance reviews submitted anonymously by Zurich Insurance employees. Read employee reviews and ratings on Glassdoor to decide if Zurich Insurance is right for you.