Does Zurich Insurance pay their employees well?

According to anonymously submitted Glassdoor reviews, Zurich Insurance employees rate their compensation and benefits as 4.0 out of 5. Find out more about salaries and benefits at Zurich Insurance. This rating has been stable over the past 12 months.

How satisfied are employees working at Zurich Insurance?

80% of Zurich Insurance employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Zurich Insurance 4.3 out of 5 for work life balance, 4.0 for culture and values and 3.7 for career opportunities.

What are the top reviewed jobs at Zurich Insurance?

Underwriter (81) , Intern (78) , Project Manager (45) , Business Analyst (44) , Internship (35) , Manager (35) , Analista (32) , Actuarial Analyst (26) , Analyst (26) , Claims Handler (25) , Customer Service Representative (23) , Claims Adjuster (22) , Senior Underwriter (22) , Data Scientist (20) , Analista Pleno (19)

What are the pros of working at Zurich Insurance according to real employee reviews?

"Zurich has a good benefit of an extra weeks leave if you keep your leave balance under 15days by the 31st January" ((in 211 reviews)); "People I work with everyday are great and very professional." ((in 182 reviews)); "Flexibility and good work life balance" ((in 147 reviews)); "Good Technical Environment and Colleagues" ((in 104 reviews)); "Great working environment and a lot of available courses provided for self" ((in 49 reviews))

What are the cons of working at Zurich Insurance according to real employee reviews?

"Low Pay and disregard for staff wellbeing" ((in 57 reviews)); "Bad managers to lead staff" ((in 42 reviews)); "No career progression" ((in 24 reviews)); "Senior management are completely inept, scared of their own shadows and are powerless when it comes to making any decisions of significance." ((in 23 reviews)); "Poor leadership and zero accountability." ((in 20 reviews))

What are employees saying about Zurich Insurance layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Zurich Insurance layoffs and their outlook for job security at Zurich Insurance in 2026.

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Zurich Insurance

Zurich Insurance reviews

4.0

80% would recommend to a friend

(1,524 total reviews)

Mario Greco

96% approve of CEO

71% positive business outlook

Ratings by category

4.4

Diversity & inclusion

4.3

Work/Life balance

4.0

Culture & values

4.0

Compensation and benefits

3.7

Career opportunities

3.5

Senior management

Zurich Insurance has an employee rating of 4.0 out of 5 stars, based on 1,524 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Zurich Insurance employee rating is in line with the average (within 1 standard deviation) for employers within the Seguros industry (3.7 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

2K reviews

1.0

Aug 12, 2016

Underwriting

Underwriter

Recommend

CEO approval

Business Outlook

Pros

Meet good people. Get cip exams paid for. Hours ok. Decent social aspect. Get lots of training in insurance industry.

Cons

Team coaches/senior agents all have superiority complex. All underwriting authority taken off staff causing endless complaints Managers will NEVER back up staff, no matter how abusive customers are. Staff shortages filled with students and trainees, best staff move on as soon as they can Pay low

1.0

Dec 2, 2018

How things have changed

Claims handler

Recommend

CEO approval

Business Outlook

Pros

Good people, who all try to make the most of a difficult situation.

Cons

Zurich used to be a good company to work for. However, their claims teams are now in partnership with another company (WNS). They have changed everything, and morale has dropped so much. They focus on figures rather than people and have changed Zurich processes to a statistics focused, call centre environment. It is like working for another company now. Staff who previously felt valued and empowered are now just a number. So disappointing that Zurich have done this.

2.0

Jul 28, 2018

Can and should do better

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

The pension is great - 12% flat without any contribution 3 volunteering days per year People are nice Some exceptionally great people to work with

Cons

Salary is miserable Career progression is very slow Top talent leaving in droves No standard management practice - most managers don't care about career development and there is some shocking management practice Well-being of employees not a priority Hours are extremely long and no one ever mentions overtime or other things Middle management doesn't know where they are going and what they are doing UK CEO looks nice but clearly doesn't know what is happening in the company Secretive when it comes to filling vacancies and promotions

Zurich Insurance Response

We’re sorry to read this review, and would welcome the opportunity to discuss the matters you’ve raised. Please feel free to email social.media@uk.zurich.com and we can set up a conversation.

Viewing 88 - 90 of 1,524 Reviews

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