No on-boarding at multiple organizational levels post (Corporate) "lift off orientation" – spent a great deal of time operating blind.
• On-boarding at "Location Level" was nonexistent. i.e., Next steps? Working From Home? Go to Local Office? Contact Info? Office supplies?
• On-boarding at "Departmental Level" was sporadic at best. Very California "centric".
• On-boarding at "Team/Job Level" – No real interaction or introductions if you were not in the California offices. No ‘Go-to Person’ as a contact/mentor. Experienced very little peer/colleague camaraderie. "everyone out for themselves" or "got my own problems" or "no time".
• On-boarding at "Individual Level" was nonexistent. Travel Policy? Expenses? Emergency Contact List? Appropriate Contact Protocol? Department Manager failed to make expectations clear.
- how would individual performance be assessed?
- bonus and promotion criteria/opportunities?
- clear and written “objectives” that stated accountable and measurable ROI were non-existent.
- generalized discussions on “time to productivity” was all over the map depending on conversation and WHO you were speaking with.
- never presented with documentation as reference, guidance, expectations or accountability.
Terrible, Terrible, Terrible!
