Walmart reviews

3.4

55% would recommend to a friend

(142,365 total reviews)
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John Furner

58% approve of CEO

51% positive business outlook

Walmart has an employee rating of 3.4 out of 5 stars, based on 142,365 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Walmart employee rating is in line with the average (within 1 standard deviation) for employers within the Ventas al mayoreo y al menudeo industry (3.5 stars).

Reviews by job title

142K reviews
1.0
Oct 20, 2021
Recommend
CEO approval
Business Outlook

Pros

None at all, they didn’t think any of this through when they decided to go remote.

Cons

TL/TMs are not on the same page, they lie, never respond to you in a timely manner. You’ll be moved around about 3 times before your in a actual queue. They use you to help out other queues then will be last minute and move you somewhere else. No OT unless they so. They have smart mouths, catch attitudes with you when your expressing your concerns. It’s know use going to any of them about anything because they all respond the same way, script reading. These people sit behind their laptops in meetings or calendar events all day. The reliability with max should not exist. Every day through out the shift there are system issues, crashes, slow sites, like you get through a whole shift without having any issues.

2.0
Aug 20, 2021

Could be a lot better

Recommend
CEO approval
Business Outlook

Pros

Half decent money, but they did a lot of shady stuff in the last ten years so no one is making what they should be making.

Cons

*Constantly* changing work policies and methods from one year to the next. Everything new in 2020/2021 has been a disaster so far. Always short handed, supervisors getting laid off and having their pay removed because their raises were higher than the new cap for the lower position they were forced into. New phones they give out to associates still don't even work right. Missing key programs on 'new' system from 2015. Smart system that was supposed to be 100% gone by 2015, still around because the home office wont hire good programmers to make appropriate apps for remaining old systems. Regular associates being forced to take on duties that were once supervisor only. Have been told that associates are now basically department managers. Associates now forced to cover up to 4 departments at once instead of just one. Removed many supervisor positions to consolidate payroll. Now Team leads must cover multiple departments instead of just one. Cost cutting to the extreme, company no longer cares about associates who are not interested in climbing the crooked ladder. Quarterly Bonuses were removed and replaced with an hourly raise that did not equal even 50% of the average bonus. Used to get $300 average quarterly bonus for a regular associate. replacement raise equals to less than $150 per quarter. Corporate have replaced carrot with stick. Were given PPTO to shield from tardy points, only to have it eat into regular PTO and have rates adjusted so associates get less total PPTO&PTO overall now.

2.0
Aug 9, 2021
Recommend
CEO approval
Business Outlook

Pros

This position can be worked from home now. Co-workers are mostly helpful and enthusiastic. Managers are on the clock trying to be as helpful as possible. Small perks like discount cards for stores.

Cons

-LOW pay with no chance of a raise even after a year unless you go WAY above and beyond. -RIDICULOUS expectations that will determine your schedule (95% on satisfaction from callers, 6.25 minutes to end a call when caller could have several inquiries, they want you to take 7-30 seconds per call) -You cannot pick your schedule, they only let top performers pick their schedules - NO VTO or voluntary time off. Their new "VTO policy" only lets you take up to 3-4 days off whether sick or to just take time off. After it's not even disciplinary, just right to termination. - HEAVY favouritism. People in the lower ranks can't have time off, while managers take OOT every 2 weeks. - Pay holiday pay by taking it out of your PTO hours. Meaning you are getting paid what you already had. -Upper management such as team leaders and above don't help out. - To apply to another department, you have to wait 6 months to a year. Even if you quit or are let go.

Viewing 553 - 555 of 142,365 Reviews

Glassdoor has 154,682 Walmart reviews submitted anonymously by Walmart employees. Read employee reviews and ratings on Glassdoor to decide if Walmart is right for you.