Vodafone reviews

3.9

74% would recommend to a friend

(16,801 total reviews)
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Margherita della Valle

78% approve of CEO

58% positive business outlook

Vodafone has an employee rating of 3.9 out of 5 stars, based on 16,801 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Vodafone employee rating is in line with the average (within 1 standard deviation) for employers within the Telecomunicaciones industry (3.6 stars).

Reviews by job title

17K reviews
1.0
Sep 28, 2014
Recommend
CEO approval
Business Outlook

Pros

Flexible working Good facilities at locations refurbished to Vodafone standards

Cons

Where to start?: Leadership and management - poor to non-existent, little of no regular feedback with direct manager, except where blame is to be attached to something that's not gone quite right. Culture - Long hours and demands on personal time are off the scale. No appreciation of this, a VERY task driven, get it done, unrealistic demands on time/effort of people. There's no such thing as "bad news" being presented to Snr Managers and if it does, then junior people quickly take the flak, blame and responsibility for fixing "problems" I've never come across an organisation with some many people feeling/looking stressed and completely maxed out with workload and demands on them. A lot of interaction is on-line, calls, lync etc, so the "human" element of work is missing in very large parts, to the extent you could sit next to anyone on one of the campus for days and never know who they are or what they do, it's heads down and nothing social about people/teams. Political - Power and connections are all in Vodafone. It's all about "perception" of you and not what you do, with Snr people quick and eager to take the credit for things going well and also VERY quick to seek blame when it doesn't Support for people - It's a sink or swim mentality very quickly, after the good 3-day induction, you are thrown in and no leeway given for short time served. No-one seems to even care, or ask how new starters are getting on. Constant Crisis management - Never think through initial decisions or project objectives and then apply extreme pressure and deadlines to fit original plan. Vodafone thrives on creating constant change, burning bridges, chaos and pressured work environment. Organisation - completely silo and not joined up. Masses of work outsourced and makes it unfathomable to work through processes, if any exist at all. The C&W business still operates as a separate business and no sign of any organisational or cultural integration.

2.0
Aug 18, 2014
Recommend
CEO approval
Business Outlook

Pros

Good benefits, free coffee machines, good working space, and lots of break time in a 9 hour day.

Cons

Very poor work-life balance, targets in place encourage ropey behaviour, company values are not represented by the upper management and a lot of staff off sick with stress. Absence policy is designed to exclude anyone with kids, chronic illness, or any family issues that need attention. Recently, Vodafone have changed the base pay for new hires in the sales department to £17,000 but have kept the current employees at lower rates with the excuse that OTE is lower for the new hires. This would be ok if they had not created an unrealistic target structure designed to not have to pay commission. Managers encourage you to schedule call backs during your breaks and outside of working hours. It is next to impossible for most people to hit targets without having to sacrifice their time off. If you don't hit your targets you are giving your time away for free. They use a quote from Einstein all the time.... "The definition of insanity is doing the same thing over and over and expecting a different result." This is mentioned in the spirit of trying something new to get better sales results. After years of indoctrination I am finally realising that I am insane because I have not changed jobs. I now see this is the only way I will find better results.

Viewing 331 - 333 of 16,801 Reviews

Glassdoor has 20,525 Vodafone reviews submitted anonymously by Vodafone employees. Read employee reviews and ratings on Glassdoor to decide if Vodafone is right for you.